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Choosing A Pest Professional

Choosing The Right pest control Services For Your Boston Property

Helping You Get What You Need To Stay Healthy And Comfortable

If you are experiencing pest problems in Boston, Cambridge, Waltham, Gloucester, Plymouth, Needham, Lynn, Malden, or any other community within the Eastern Massachusetts area, and need to contact a pest control and management company, you want to know that you will receive the professional service the job requires. You expect the issue to be taken care of quickly and efficiently by a knowledgeable, experienced pest control technician. Prompt attention and customer service are important. When seeking the services of a highly qualified pest management company, it is important to properly vet any company you consider.

What To Ask Your Pest Control Company

  • Ask if the company has experience with your type of pest problem. Some companies specialize in certain areas of pest control, but you will want one that has expertise with your specific problem.
  • Find out if the company licensed and insured.
  • Ask if there are any guarantees. If termites are the issue, inquire about liability insurance in the event the company is unable to completely eliminate the infestation.
  • Inquire as to which chemicals will be used and how they will be applied in your home or business. In most cases, you will want to opt for limited amounts and limited distribution. Note that warmer climates may require a wider usage.
  • Licensed & Insured
  • Locally Based, Community Focused
  • 45+ Years in Business
  • Family Owned & Operated

Do Your Research

  • Get references. Nothing beats a recommendation from former customers, so go with a pest control company that comes with referrals from friends or relatives who have used them.
  • Check with the Better Business Bureau to see if there are any complaints against the company. Your state will also have a similar list.
  • Get at least 2 or 3 estimates; then compare the services offered and the charges before making a choice.

Know What You’re Getting

  • Find out what the company plans to do in the way of prevention. How long will the servicing take? How often might they have to return to perform inspections, cleanup, etc?
  • Understand how often treatments are repeated and how many treatments are covered in the contract.
  • For termite contracts, find out if the damaged wood will be replaced and when re-inspections will occur. Also, learn where treatment stations will be placed and what types of chemicals will be used. Ask for the labels from all chemicals used.
  • Ask how long the service agreement extends. You will want to know how many months your home or business will be under contract for service.
  • Depending on the particular pest, your service professional should always perform the services as covered in the contract or agreement. Do not expect anything to be done if it is not in writing. Make sure you understand all aspects of the agreement before you sign any paperwork. Take notes and do not hesitate to ask any questions you may have.
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Customer Reviews

Read reviews from people in your neighborhood!

At General Environmental Services, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    “A+ Service”
    “I’ve used General Environmental for many years and they have never fallen short of providing excellent service and results.”
    - Edward H.
    “Professional and pleasant approach!”
    “As always, the technician, Peter, arrived promptly as scheduled, and took care of the situation with a professional and pleasant approach. Thank you!”
    - David M.
    “Efficient and thorough!”
    “GES has been very accommodating since we signed on with them a year ago. James Conley, our technician, is outstanding!”
    - Susan C.
    “We'll never go anywhere else!”
    “We've used GES for more than a decade, and they've always gone above and beyond! They're an A+, locally owned company that takes care of its customers.”
    - John T.
    “Great job!”
    “I always appreciate the great response from GES. All team members are professional, from the customer service on the phone to the actual specialists in the field. Great job. Thank you!”
    - Jane D.
    “Very responsive!”
    “Our company, Hicks Management Group, has used General Environmental for over 20 years. They provide quarterly preventative treatments at our Boston property. Their service is excellent and reliable. They are very responsive!”
    - Julie S.
    “I plan to remain a customer for a very long time.”
    I've been a customer for years, and I never have had any regrets. All the personnel are polite and professional, and the job quality is outstanding. Hats off to Craig with his wonderful personality and excellent service. I plan to remain a customer for a very long time.
    - Emily D.
    “Adam was punctual, gracious, and thoroughly professional. It was a pleasure to deal with him and GES.”
    - Amit S.

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